Multi-National
Q: What is Rugby Xplorer multi-national functionality? How can I, as a participant, join a new national in Rugby Xplorer?
Multi-National
- An individual can now exist in more than one Rugby Xplorer national (Australia, New Zealand and/or United States) with one email address.
- An individual should only join a new national if they are combining existing accounts from different nationals, or if they are moving countries and need to register in their new national to play rugby.
- Note, admins will only be able to access the admin portal for your nominated club/entity within your existing national.
Joining a new National
- Log into Rugby Xplorer, your default national will appear on the top-right.
- Click "+" next to new national.
- Rugby National Confirmation, read and click "Accept".
- Accept Terms and Conditions to join new national.
- Consent to new national's Privacy Policy.
- Click "Join National"
- If you exist in the new national, your profile will appear and you need to "Request Merge"
- Requesting a merge will ensure your two records are combined together, bringing across your registrations, accreditations and/or user permissions.
- This request will be sent to nominated national admins and they will review and process. This is not an instant process.
- You will receive a confirmation email once merged, or a cancelled merge email with next steps.
- If you do not exist in the new national, your profile will be created and this national will appear at the top right with a select option.
Merge across Nationals Email
- This is sent to the individual and nominated national email(s) when a multi-national merge is requested.
Merge across Nationals
User [Name], RxId [ID], has requested to merge across nationals:
Master user:
| RX ID | National Id | Name | National |
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To merge:
| RX ID | National Id | Name | National |
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Rugby Xplorer Team
Your Rugby Connection
Request Merge Completed Email
- This is sent to the individual once their merge is completed.
Request Merge Completed
Your requested merge has been completed by your national admin.
Master user:
| RX ID | National Id | Name | National |
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To merge:
| RX ID | National Id | Name | National |
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Rugby Xplorer Team
Your Rugby Connection
Request Merge Cancelled Email
- This is sent to the individual once their merge is cancelled.
Request Merge Cancelled
Your request merge has been cancelled by your national admin.
Master:
| ID | Name | National |
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Secondary:
| ID | Name | National |
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If you believe this has been cancelled in error, please re-submit your merge request.
Rugby Xplorer Team
Your Rugby Connection
Remove your Account from a National
- Log into Rugby Xplorer, your default national will appear on the top-right.
- Change to the national you wish to remove and scroll to the bottom of the page.
- Click "Remove from National"
- Read and agree to the statement, click "Remove from National".
- This is an automated process and Rugby Xplorer will check for registrations, linked accounts and/or memberships. If your account is eligible to remove, you will receive an email and need to confirm the removal.