Multi-National

Q: What is Rugby Xplorer multi-national functionality? How can I, as a participant, join a new national in Rugby Xplorer?


Multi-National

  • An individual can now exist in more than one Rugby Xplorer national (Australia, New Zealand and/or United States) with one email address.
  • An individual should only join a new national if they are combining existing accounts from different nationals, or if they are moving countries and need to register in their new national to play rugby.
  • Note, admins will only be able to access the admin portal for your nominated club/entity within your existing national.

Joining a new National

  • Log into Rugby Xplorer, your default national will appear on the top-right.
  • Click "+" next to new national.
  • Rugby National Confirmation, read and click "Accept".
  • Accept Terms and Conditions to join new national.
    • Consent to new national's Privacy Policy.
    • Click "Join National"
  • If you exist in the new national, your profile will appear and you need to "Request Merge"
    • Requesting a merge will ensure your two records are combined together, bringing across your registrations, accreditations and/or user permissions. 
    • This request will be sent to nominated national admins and they will review and process. This is not an instant process. 
    • You will receive a confirmation email once merged, or a cancelled merge email with next steps.
  • If you do not exist in the new national, your profile will be created and this national will appear at the top right with a select option. 

Merge across Nationals Email

  • This is sent to the individual and nominated national email(s) when a multi-national merge is requested. 

Merge across Nationals

User [Name], RxId [ID], has requested to merge across nationals:

Master user:

RX ID National Id Name National




To merge:

RX ID National Id Name National




Rugby Xplorer Team

Your Rugby Connection


Request Merge Completed Email

  • This is sent to the individual once their merge is completed. 

Request Merge Completed

Your requested merge has been completed by your national admin.

Master user:

RX ID National Id Name National




To merge:

RX ID National Id Name National




Rugby Xplorer Team

Your Rugby Connection


Request Merge Cancelled Email

  • This is sent to the individual once their merge is cancelled. 

Request Merge Cancelled

Your request merge has been cancelled by your national admin.

Master:

ID Name National



Secondary:

ID Name National



If you believe this has been cancelled in error, please re-submit your merge request.

Rugby Xplorer Team

Your Rugby Connection


Remove your Account from a National

  • Log into Rugby Xplorer, your default national will appear on the top-right.
  • Change to the national you wish to remove and scroll to the bottom of the page.
  • Click "Remove from National"
  • Read and agree to the statement, click "Remove from National". 
  • This is an automated process and Rugby Xplorer will check for registrations, linked accounts and/or memberships. If your account is eligible to remove, you will receive an email and need to confirm the removal. 
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