Payment Settings
Opening Registration Steps
- Open your Payment Settings
- Are you going to add any Saleable Items?
- Do you want to add any Custom Questions?
- Clubs can check the Fees Breakdown to ensure registrations will open and the total price.
- Are you going to offer any discounts?
Q:
- How do I, as entity admin, set up my payment settings?
- Where do I, as club admin, find my clubs unique registration link?
Payment settings is where entity admins will set up all the registration types, durations, and roles for your club. Each entity can choose to show/hide payment settings to their direct children. The default when opening a payment setting is that it shows for all immediate child entities. This can be managed in the ‘Entity Availability’ tab.
Registration Type
This is the payment settings the participants will see when they are registering.
- This will determine the available duration(s) and roles based on what has been setup by the parent entity. Each entity will only be able to select registration types setup by their direct parent entity.
Duration
The time players are registered for from the date of registration. We recommend manager, coach and admin/volunteer, i.e. non-playing members, be setup for season duration only. Clubs have the option of offering the below durations if activated by your parent organisations:
- Season = register for the entire season.
- Monthly = registered for one month from date of registration.
- Weekly =registered for one week from date of registration.
- Note, Monthly & Weekly Registrations:
- Monthly and weekly registrations begin the day the player registers. The system will automatically pick up when this expires (once date range has passed) and the registration will be marked as ‘inactive’.
- Inactive players are removed from the squad list and ineligible for team list selection.
- Registration conversions do not apply to weekly and/or monthly registrations and are not eligible for a refund.
Discounts
- This tab is where you can set up discounts within a date range e.g. early bird discounts that will apply to all registrations.
- To set up Family discounts and club card discounts you will need to go to Payment Settings > Discounts page
Unique Club Registration Link
You will find your club's unique registration link, which you can provide to players and members, to register directly into your club under Payment Settings > Payment Settings heading.
Creating and/or Editing your Payment Settings
- Payment Settings > Payment Settings
- Click “Add Payment Setting”
- Select Registration Type from dropdown
- Select Duration (available durations will appear in the dropdown and will include Season, Monthly and/or Weekly)
- Select to Open or Close registration
- Only Clubs can choose to 'close' their registrations, parent entity's will always be 'open'.
- Click “Roles” tab
- Select Role (available roles will appear in the dropdown)
- Enter age range
- Add your entity fee and click “+”
- Add as many roles as required for this registration type
- Click “Discounts” tab
- Select Discount Type
- Enter Discount Name
- Enter Date Range
- Enter Amount
- Click “+”
- NOTE: This discount is applied to all registrations within this registration type and is often used as an early bird discount.
- Click “Saleable Items” tab
- See the 'Saleable Items' help article for more information on this process.
- Click “Entity Availability” tab (parent entities only)
- Default is for all immediate children and all children entities to be ticked. You can unselect either of these and restrict the payment settings to the level below.
- Note, this tab does not appear for clubs.
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Once all roles and fees for the registration type and duration have added click “Save”
Repeat steps 2-10 for the different registration types your entity is offering.
Editing Payment Settings
- You can edit your settings age range and fee by clicking the pencil icon, making your changes, click the tick icon and then clicking the "Save" button.
- When setting up your payments, the age ranges cannot overlap.
Price Bucket Already Exists Error
If you receive the error, 'Price bucket already exists for this registration type and duration' it means you are trying to add a payment setting for a registration type and duration that is already created.
To add to an existing payment setting:
- Click payment settings > Payment settings.
- Select the registration type.
- Under variable select the role, enter the age range and fee.
- Click the + button and save.
To learn more about Fees Breakdown click here.