Entity Card Setup
Q: How do I, as an admin, set up an entity card (credit/debit card) in Rugby Xplorer?
All entities should add their entity card into Rugby Xplorer to enable the following payments:
Entity Card Setup
- Payment Settings > Entity Card
- Click “Add Card”
- Enter card number, full name, expiry, and CVC
- Enter billing info
- Click “Save Card”
Please note, Rugby Xplorer only keeps a token of an entity's card and full details are stored in PIN Payments (Rugby AU's payment gateway) and/or Stripe (USA and NZ's payment gateway), which are both PCI compliant.
Approving Refund Requests (AUS)
Message: Entity card must be setup before approving cash refund.
All Australian entity's must have an entity card must be set up before admins can approve a 'cash refund'. To process the refund, the system must be able to deduct the refund amount from the entity card.