Player not appearing for Team List Selection

Q: Why can’t I, as team admin, add a player to a team list in Rugby Match Day app?


Has the player been added into the squad list by your club admin? 

  • If not, your club admin will need to add the player/team official into the squad list.
    • Please note, weekly and monthly players are automatically removed from the squad when their registration expires.
    • Each time you "submit" your team list, the system will check that any weekly and/or monthly players still have an active registration. A player with an inactive/expired registration, cannot be added retrospectively to a Team List.

If players/team officials are added into the squad, and you can see them in the dropdown list?

  • Is the player/team official currently serving a red card suspension or blue card exclusion? 
    • Players that have been excluded and/or suspended cannot be added to the team list and will receive the following message "This player is not available to be selected on a team list, due to [Blue Card (Concussion)/Red Card].
    • Only competition managers can update the availability of a player. 

If players/team officials are added into the squad, but you cannot see them in the dropdown list?

  • Are there competition restrictions for registration types?
    • If so, only players registered to the specific registration type setup in the competition will appear for team selection. 
  • Are there entity restrictions for registration types?
    • If so, only players registered to the specific registration type will appear for team selection? 

Note

  • Team admins must submit their team list on game day to ensure that players have an active monthly and weekly registration and are eligible for selection on the team list (and to avoid breaching competition rules). The "submit" also checks that team officials are compliant and have the required accreditations. 
  • Competition rules determine when team lists need to be submitted in the Rugby Match Day app by the competition manager. 
  • You can submit your team list as many times as you wish, the most recent team list will always appear in the Rugby Xplorer app, Rugby Xplorer websites and admin portal. 
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