Rugby Event Registration Unavailable
Q: Registrations for the Rugby Event are unavailable. What should I check?
There are a number of scenarios that can cause registrations to appear as close.
Players/Team Officials: ensure you date of birth is correct on your record. If your date of birth is incorrect or missing, please click "Contact Us" below.
Clubs/Teams: check with your event organiser, the date for team registrations is not in the past and that the maximum number of teams has not been reached.
Event Organisers: please check the following in the Admin Portal.
- Has your competition been approved?
- Have you completed and verified your bank account information?
- Under Payment Settings:
- Have you set up your payment settings for each of your competitions under Rugby Event Payment Settings? (e.g. Men's, Women's, Colts etc)
- Are registration payment settings showing as open?
- Is the role set up under Variables (playermanager/coach/match official/volunteer)
- Check the Fee Breakdown page if ‘–‘ appears instead of a dollar amount or the system says ‘missing … fee’ this has not been set up and you should contact the relevant entity.
- Under Rugby Event setup:
- Is 1 or more appearing in 'Max Number of Teams? This number should reflect the MAXIMUM number of teams allowed to register.
- Is 1 or more appearing in Max Number of Players? This number should reflect the MAXIMUM number of players allowed to register.
- Is your team/player registration end date in the past?
- Is your competition end date in the past?
- Is the status showing as approved?