Rugby Event Registration Unavailable

Q: Registrations for the Rugby Event are unavailable. What should I check?

There are a number of scenarios that can cause registrations to appear as close.


Players/Team Officials: ensure you date of birth is correct on your record. If your date of birth is incorrect or missing, please click "Contact Us" below.


Clubs/Teams: check with your event organiser, the date for team registrations is not in the past and that the maximum number of teams has not been reached. 


Event Organisers: please check the following in the Admin Portal.

  1. Has your competition been approved?
  2. Have you completed and verified your bank account information?
  3. Under Payment Settings:
    • Have you set up your payment settings for each of your competitions under Rugby Event Payment Settings? (e.g. Men's, Women's, Colts etc)
    • Are registration payment settings showing as open?
    • Is the role set up under Variables (playermanager/coach/match official/volunteer)
  4. Check the Fee Breakdown page if ‘–‘ appears instead of a dollar amount or the system says ‘missing … fee’ this has not been set up and you should contact the relevant entity.
  5. Under Rugby Event setup:
    • Is 1 or more appearing in 'Max Number of Teams? This number should reflect the MAXIMUM number of teams allowed to register.
    • Is 1 or more appearing in Max Number of Players? This number should reflect the MAXIMUM number of players allowed to register.
    • Is your team/player registration end date in the past?
    • Is your competition end date in the past?
    • Is the status showing as approved?
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