Push Notifications
Q: How can I, as an entity admin, communicate with my members through push notifications?
Admins can send push notifications to their members via the admin portal.
- There is a maximum of two (2) push notifications per hour.
- To receive the notifications, users need to be logged into the Rugby Xplorer app and have notifications on.
Push Notifications
- Administration > Push Notifications
- Select ‘Registration Status’
- All – Anyone who has registered in the selected season. Select this status to change the season in the dropdown.
- Active – Anyone who has an active registration in the current season. Season will default to the current season.
- Inactive – Anyone who has an inactive registration in current or previous seasons. Season will default to the current season.
- Select ‘Season’ (as applicable)
- Select ‘Member Type’
- Enter ‘Age Range’ and ‘Team Squad’ as required
- Click “Calculate Target Group”
- Target Group Count will show the number of push notifications to be sent.
- Enter ‘Header’ (cannot exceed 50 characters).
- Enter ‘Message’ (cannot exceed 150 characters).
- Click “Send Notification
Note
- Push notifications can only be sent to users that have the Rugby Xplorer app AND are currently logged in to their accounts.
- The target number is usually lower than the number of registered participants as not all members will have the app and be currently logged in.
- We recommend using email as the preferred method to target ALL registered members. You can also remind your members to log into their Rugby Xplorer app to receive push notifications.